Responsible Gambling
At Pistolo, we are committed to providing a safe and enjoyable gaming experience for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to gamble responsibly and stay in control.
Our Commitment
We believe that responsible gambling is a shared responsibility between the operator and the player. Pistolo provides tools and resources to help you maintain a healthy relationship with gambling.
Signs of Problem Gambling
It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:
- Spending more money or time on gambling than you can afford
- Chasing losses or borrowing money to gamble
- Feeling anxious, frustrated or irritable when not gambling
- Neglecting work, family or personal responsibilities due to gambling
- Lying to others about how much time or money you spend gambling
- Gambling to escape stress, depression or other emotional difficulties
If you recognise any of these signs in yourself or someone you know, we encourage you to seek help immediately.
Responsible Gambling Tools
Pistolo offers a range of tools designed to help you stay in control of your gambling activity:
Deposit Limits
Set daily, weekly or monthly deposit limits to manage how much money you add to your account.
Session Time Reminders
Receive notifications about how long you have been playing so you can take breaks and make informed decisions.
Self-Exclusion
If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to access our services.
Account Closure
You may request permanent account closure at any time by contacting our support team.
Tips for Gambling Responsibly
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Set time limits for your gambling sessions
- Take regular breaks during play
- Do not gamble when you are upset, tired or under the influence of alcohol
- Remember that gambling outcomes are based on chance
- Balance gambling with other hobbies and activities
Underage Gambling Prevention
Pistolo strictly prohibits gambling by individuals under the legal gambling age. We carry out age verification checks to prevent minors from accessing our platform. Parents and guardians are encouraged to use parental control software to restrict access to gambling websites.
Getting Help
If you or someone you know is struggling with problem gambling, professional help is available. Numerous organisations offer free, confidential support and counselling services for those affected by gambling-related issues. Please reach out to a local support organisation in your jurisdiction for assistance.
Our customer support team is also available to help you activate any responsible gambling tools or to discuss your concerns. We are here to ensure your experience at Pistolo remains safe and enjoyable.
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